1. Introduction

At Vaqtrix, we strive to provide high-quality AI, software, and digital services to our clients. This Refund Policy outlines the conditions under which refunds may be granted for services purchased through https://vaqtrix.com.

By purchasing or using our services, you agree to the terms described in this policy.

2. Service-Based Refund Policy

Due to the nature of digital services, including AI development, website development, mobile app development, digital marketing, branding, e-commerce solutions, and related services, refunds are generally not guaranteed once work has commenced.

However, refund requests may be reviewed on a case-by-case basis under specific circumstances.

3. Eligibility for Refunds

Refunds may be considered under the following situations:

• The service has not yet started after payment confirmation.
• Vaqtrix is unable to deliver the agreed service due to internal limitations.
• A duplicate payment or billing error has occurred.
• The client cancels the service before project work begins.

Refund requests must be submitted within 7 days of payment.

4. Non-Refundable Situations

Refunds will not be issued in the following situations:

• Work on the project has already started.
• Project milestones have been completed or delivered.
• Delays caused by the client (lack of information, approvals, or resources).
• Changes in client requirements after work has started.
• Services that involve third-party costs such as hosting, advertising budgets, software licenses, or domain registrations.

Digital deliverables and completed services are considered non-refundable once provided.

5. Partial Refunds

In certain circumstances, partial refunds may be issued if:

• A project is cancelled after partial completion.
• Only a portion of the service has been delivered.

In such cases, the refund amount will be determined based on:

• Work completed
• Resources allocated
• Project stage

6. Subscription or Monthly Services

For services billed on a monthly basis, including digital marketing, PPC management, SEO services, or automation management:

• Payments already processed for the current billing period are non-refundable.
• Clients may cancel future billing cycles with advance notice before the next billing date.

7. Chargebacks and Payment Disputes

Clients are encouraged to contact Vaqtrix support before initiating chargebacks or payment disputes.

Unauthorized chargebacks may result in:

• Immediate suspension of services
• Termination of ongoing projects
• Legal or recovery actions where necessary

8. Refund Processing

If a refund is approved:

• Refunds will be processed using the original payment method where possible.
• Processing time may take 5–10 business days, depending on the payment provider.

9. Changes to This Refund Policy

Vaqtrix reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions regarding this Refund Policy or wish to request a refund, please contact us:

• Website: https://vaqtrix.com
• Email: support@vaqtrix.com